The
Day The Music Shop Died
The CD will soon be
an historical artifact as the 'download generation' embraces
the age of the MP3. No wonder the traditional record shop,
beloved of all geeks, is on its last legs
By John Harris
The Guardian
As millions of men well know, the publication
in 1995 of Nick Hornby's High Fidelity marked a key moment
in the history of the modern male psyche: conditions such
as commitment phobia and pathetically living one's life
by increments moved off the psychiatrist's couch and into
the mainstream. Along the way, of course, the novel also
evoked a subculture as instantly recognisable as any in
the British social patchwork. With a backhanded affection,
Hornby wrote of 'young men, always young men, with John
Lennon specs and leather jackets and armfuls of square carrier
bags, young men who spend a disproportionate amount of their
time looking for deleted Smiths singles and "ORIGINAL
NOT RE-RELEASED" underlined Frank Zappa albums. They're
as close to being mad as makes no difference.
These days those young men are increasingly
less visible. The record shops that used to act as their
honeypot are disappearing fast, and the culture on which
they thrived is changing beyond recognition. 'At the time
it felt like it was there forever,' says Hornby, regretfully.
'Maybe the carrier bags had got smaller, but I couldn't
see it disappearing. But that's started to happen, I suppose.
In 31 Songs I wrote about a CD shop I used to go to in Islington
- it was called Wood Music, run by a friend of mine - but
it's not there any more. Halfway through the publication
of the hardback he was struggling. By the time of the paperback
he'd gone. It caused me quite a lot of grief actually, not
least because I've still got a hangover from childhood memories
of going into town on Saturdays, meeting friends in record
shops. You can't really do that in Borders.
As an embattled music industry well knows,
illicit downloading is an ever-more dominant method of getting
hold of music. To make things worse for shops, thirtysomething
music consumers like me are increasingly deciding not to
venture outside, preferring to use online services like
Amazon instead. And - once we have the CDs - copying them
for our friends. To take all this the final few inches towards
nightmarishness, supermarkets are now selling CDs for a
pittance, and thereby making record shops' survival all
but impossible
In the US, a new, sophisticated world
of post-shop music consumption is quickly taking root. A
journalist named Christopher Roxon has founded a CD-swapping
network called Burning Sensations. The central idea - which
is catching on rapidly - suggests a hip version of Oprah
Winfrey's Book Club. Each fortnight one of its members runs
off a themed compilation CD - songs about death, say - and
mails copies to everyone else; the result is much on-line
bonding, based on a barrage of emailed opinion
In Portland, Oregon, meanwhile, a sometime
musician named Derek Sivers is in charge of a website called
CD Baby which quietly declares war on the music industry
by allowing bands to sell their music straight to curious
customers. If it sounds like the kind of cult operation
that need not worry either labels or record shops, think
again: its biggest sellers get up to sales levels of around
40,000, and each Monday night CD Baby mails its contributors
cheques to the value of $100,000
Paul Williams is news editor of the British
trade magazine Music Week, and thus has to spend countless
hours writing articles about record shops' misery. The picture
he paints of their fate is grim indeed - all squeezed margins
and forced redundancies
'There have been big casualties in the
last few years,' he says. 'Names that have been there for
years have just disappeared.' For example, Tower Records,
the giant US chain, has pulled out of Britain completely
(despite its name, the sole remaining Tower shop, on Piccadilly
Circus, is now owned by Virgin Retail). Our Price, once
a staple of every medium-sized British town, has also vanished,
and its stores have been split into two: some are now known
as Virgin Megastore Express, while others will eventually
be flogged to an Australian firm which owns a chain called
Sanity. That company, in turn, sold its acquisitions to
a British owner, who saw sense around a fortnight ago and
put the shops into administration
Perhaps most worrying of all is the story
of an independent chain called Andy's Records. As a child
I used to take occasional holidays in Cambridge with my
aunt. She called the kind of places where you bought LPs
'record bars', but knew that Andy's owned a clutch of shops
in the city that had grown out of a market stall. Their
records were absurdly cheap, something apparently down to
their importation from the fringes of Europe (I still own
my Greek copy of Paul McCartney's McCartney II)
Andy's also had a successful second-hand
shop, piled high with vinyl, called The Beat Goes On. While
at Cambridge, Nick Hornby was among its most enthusiastic
customers. 'I would go their for hours,' he says. 'My mate
was the manager; I'd sit there all day drinking coffee.'
It was here, surely, that the inspirational seed was planted
for Championship Vinyl, the shop at the heart of High Fidelity
At Andy's peak, they had 40 branches,
serving such rock hotbeds as Bury St Edmunds, Ipswich and
Preston. But no more: in May this year, management called
in the administrators, and the company's 20-plus remaining
shops have since closed down
'Those kind of places tend not to have
diversified into areas beyond selling music,' says Paul
Williams. And the obvious response is: of course they haven't.
The kind of people who worked at Andy's wouldn't know about
X-Boxes and DVDs; their place in the human zoo was founded
on rare Captain Beefheart albums and the search for vinyl
copies of the Jam's This is the Modern World
Here and there, however, the flame of
Hornby-style obsession still flickers. On occasional day
trips to Wiltshire I have enjoyed popping into the grimly
named Sound Knowledge, an independently run shop in the
pristine market town of Marlborough. On each visit, the
shop - founded in 1995, and run by 44-year-old Roger Mortimer
- has provided a heartwarmingly satisfactory service. The
first time I went I bought a copy of Peter Gabriel's first
solo album so I could play 'Solsbury Hill' while driving
around the countryside. On my second visit I browsed through
the alt-country section and came away with Twilight by the
acclaimed husband-and-wife cult duo the Handsome Family.
The third time, Roger was playing something interesting
over the in-shop stereo so I asked him what it was. 'Coldplay,'
he said, pointing at one of the biggest-selling albums of
the year
Having long since recovered from the
embarrassment of that revelation, I phone Roger late on
a Wednesday, when he is stocktaking. He, too, talks about
squeezed margins - on chart albums, he says, he's often
lucky to make 50p - but it takes little persuasion to make
him rhapsodise about the records he's currently recommending
to his customers: Joe Strummer's posthumously released Streetcore,
Gillian Welch's Soul Journey and an album by an obscure
French ambient enterprise called Zorg
In between all the enthusiasm, however,
he tumbles into anecdotes that beautifully illustrate the
problems of businesses such as his. Reading trade reports
and news stories, you often lose track of the causal chains
that link tech-crazed adolescents downloading music and
Amazon customers to the demise of small record shops. Roger's
stories, however, make the connections plain
'There was a guy came in last night,'
he says, 'a young bloke of about 22. He said he wanted a
couple of posters we had on display, and offered to buy
them off me. I said, "I don't really like to charge
for them - just buy an album, and I'll give them to you."
He said, "Oh, I don't really buy albums any more. I
download everything." What did I say to him? Oh, I
gave him the posters. You've got to be friendly.
And here is anecdote number two. 'Again,
this happened yesterday. A customer came in, picked up the
Red Hot Chili Peppers's Greatest Hits and said, "This
is £8.49 on Amazon. How much can you do it for?"
There's not much you can say to that.
Hornby may have been appointed the patron
saint of shops such as Sound Knowledge but he confesses
to being a fan of online music buying. 'I find that Amazon
works quite well for kind of hanging around in,' he says.
'There's all that "Customer Recommends" stuff
- "People who bought this also bought that". You
can go on a little trail, the equivalent of what people
used to do in record shops. I probably have a look on there
every two or three weeks.
As proved by his recent choice of luxury
on Desert Island Discs, Hornby is also an evangelist for
the iPod, the cigarette packet-sized, download-friendly
device that is the embodiment of everything that is bedevilling
people such as Sound Knowledge's Roger Mortimer. Hornby
has yet to get a broadband connection and has only managed
to download three songs so far, but he does admit to copying
the odd CD for his friends
People like him, however, are probably
the least of the record shops' worries. For a start, he
has never bought an album in a supermarket. 'I can't imagine
that happening,' he says, with palpable horror. Most importantly,
he is still prone to making a deeply old-fashioned connection
between recorded music and the little silver discs you find
in shops
'I still like buying CDs,' says Hornby.
'But there are a lot of people who will never pay for music
ever again. Why would you? I was talking to a 17-year-old
recently, and he said he didn't think his little brother
had even seen a CD. He didn't actually know that music came
like that.
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